Terms & Conditions

Wel­come to Silk Limo. These Terms & Con­di­tions (“Terms”) gov­ern your use of our web­site and ser­vices. By book­ing with us, you agree to com­ply with these Terms.

1. Services

Silk Limo pro­vides pro­fes­sion­al chauf­feured trans­porta­tion, includ­ing lux­u­ry sedans, stretch lim­ou­sines, sprint­er vans, and air­port trans­fers.

2. Reservations & Payments

  • Reser­va­tions require a valid cred­it card or deposit.
  • Full pay­ment is due pri­or to or at the time of ser­vice unless oth­er­wise agreed in writ­ing.
  • Addi­tion­al charges may apply for tolls, park­ing, wait­ing time, and extra stops.

3. Cancellations & Refunds

  • Can­cel­la­tions made more than 48 hours before the trip: no penal­ty.
  • Can­cel­la­tions made with­in 24–48 hours: sub­ject to a can­cel­la­tion fee.
  • No-shows or can­cel­la­tions with­in 24 hours: full charge applies.
  • Refunds (if applic­a­ble) are processed with­in 7–10 busi­ness days.

4. Client Responsibilities

  • Ensure pas­sen­gers behave in a safe and respect­ful man­ner.
  • No smok­ing, alco­hol con­sump­tion under 21, or ille­gal sub­stances allowed.
  • Client is finan­cial­ly respon­si­ble for dam­ages caused by pas­sen­gers.

5. Company Responsibilities

  • Pro­vide licensed, insured, and pro­fes­sion­al chauf­feurs.
  • Main­tain vehi­cles in clean, road­wor­thy con­di­tion.
  • Strive for punc­tu­al­i­ty, with allowances for traf­fic and unfore­seen delays.

6. Liability

Silk Limo is not liable for:

  • Delays caused by weath­er, traf­fic, acci­dents, or events beyond our con­trol.
  • Lost, stolen, or for­got­ten per­son­al items.
  • Dam­ages exceed­ing the cost of ser­vices pro­vid­ed.

7. Safety

  • Seat belts must be worn at all times.
  • Silk Limo reserves the right to refuse ser­vice to any­one engag­ing in unsafe or dis­rup­tive behav­ior.

8. Privacy Policy

Your use of our ser­vices is also gov­erned by our Pri­va­cy Pol­i­cy

9. Governing Law

These Terms are gov­erned by the laws of the State of New Jer­sey. Dis­putes will be resolved in the courts of New Jer­sey.

10. Changes to Terms

Silk Limo reserves the right to update these Terms at any time. Updat­ed ver­sions will be post­ed on this page.

11. Contact Us

For ques­tions about these Terms, con­tact us:

Email: info@silklimo.com
Phone: 012‑3456–789
Web­site: https://silklimo.com/
Address: New Jer­sey, USA